Houston, Texas

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Better Business Bureau






Microsoft® Office Outlook 2016: Level 1

Training Course Content

Course Objective: Students will explore the Outlook interface and use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's new Groups feature to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

Prerequisites: To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders in a Windows environment.

Contact us to discuss if this level is right for you.

Delivery Method: Instructor-led, group-paced, hands-on classroom training with activities. Additionally, manuals are provided for each student for after class reference.

Lesson 1: Getting Started with Outlook 2016

Topic 1A: Navigate the Outlook Interface
Topic 1B: Work with Messages
Topic 1C: Access Outlook Help

Lesson 2: Formatting Messages

Topic 2A: Add Message Recipients
Topic 2B: Check Spelling and Grammar
Topic 2C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

Topic 3A: Attach Files and Items
Topic 3B: Add Illustrations to Messages
Topic 3C: Manage Automatic Message Content

Lesson 4: Reading and Responding to Messages

Topic 4A: Customize Reading Options
Topic 4B: Work with Attachments
Topic 4C: Manage Your Message Responses

Lesson 5: Customize Message Options

Topic 5A: Customize Reading Options
Topic 5B: Track Messages
Topic 5C: Recall and Resend Messages

Lesson 6: Organizing Messages

Topic 6A: Mark Messages
Topic 6B: Organize Messages Using Folders

Lesson 7: Managing Your Contacts

Topic 7A: Create and Update Contacts
Topic 7B: View and Organize Contacts

Lesson 8: Working with the Calendar

Topic 8A: View the Calendar
Topic 8B: Create Appointments
Topic 8C: Schedule Meetings
Topic 8D: Print the Calendar

Lesson 9: Working with Tasks and Notes

Topic 9A: Create Tasks
Topic 9B: Create Notes

Outlook 2016 Training Class Outlines:

Outlook 2016: Level 1
Outlook 2016 Level 2




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