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Microsoft® Office Outlook 2013: Level 2

Training Course Content

Course Objective: Students will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Prerequisites: Students should be familiar with using personal computers, and should have experience using a keyboard and mouse.  Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders in a Windows environment.  To ensure your success, we recommend that you first take Outlook 2013: Level 1 or have equivalent knowledge and skills.

Contact us to discuss if this level is right for you.

Lesson 1: Configure Advanced Message Options

Topic 1A: Insert Advanced Characters and Objects
Topic 1B: Modify Message Settings, Properties, and Options
Topic 1C:Use Automatic Replies

Lesson 2: Advanced Message Management

Topic 2A: Sort Messages
Topic 2B: Filter Messages
Topic 2C: Organize Messages
Topic 2D: Search Messages
Topic 2E: Manage Junk Mail
Topic 2F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management

Topic 3A: Manage Advanced Calendar Options
Topic 3B: Create Calendar Groups
Topic 3C: Manage Meeting Responses

Lesson 4: Advanced Contact Management

Topic 4A: Edit an Electronic Business Card
Topic 4B: Manage Advanced Contacts Options
Topic 4C: Forward Contacts
Topic 4D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries

Topic 5A: Assign and Manage Tasks
Topic 5B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others

Topic 6A: Delegate Access to Mail Folders
Topic 6B: Share Your Calendar
Topic 6C: Share Your Contacts

Lesson 7: Managing Outlook Data Files

Topic 7A: Back Up Outlook Items
Topic 7B:Change Data File Settings

Outlook 2013 Training Class Outlines:

Level 1: Fundamentals
Level 2: Intermediate




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