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Microsoft® Office Outlook 2003: Level 3

Training Course Content

Course Objective: Students will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely. 

Prerequisites: Before taking this course, it is recommended that students take the Outlook Level 1 and 2 or possess equivalent knowledge. Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Delivery Method: Instructor led, group-paced, hands-on classroom training with activities. Additionally, manuals are provided for each student for after class reference.

Lesson 1: Personalizing Your Mail

Topic 1A: Obtain a Hotmail Account
Topic 1B: Add Contacts
Topic 1C: Send and Receive Instant Messages
Topic 1D: Attach a File
Topic 1E: Change MSN Messenger Status
Topic 1F: Change MSN Messenger Options

Lesson 2: Organizing Outlook Items

Topic 2A: Use Stationery
Topic 2B: Create Custom Stationery
Topic 2C: Create Signatures
Topic 2D: Modify Signature

Lesson 3: Working with Contacts

Topic 3A: Group Items
Topic 3B: Create Search Folders
Topic 3C: Create Rules
Topic 3D: Apply Conditional Formatting

Lesson 4: Saving and Archiving Mail

Topic 4A: Forward Contacts
Topic 4B: Create a vCard from a Contact
Topic 4C: Export Contacts
Topic 4D: Perform a Mail Merge
Topic 4E: Link Items to a Contact

Lesson 5: Creating a Custom Form

Topic 5A: Save Messages in Alternate Formats
Topic 5B: Archive Messages
Topic 5C: Protect Personal Folders

Lesson 6: Working Offline and Remotely

Topic 6A: Add Form Fields
Topic 6B: Save a Form
Topic 6C: Test a Form

Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File
Topic 7B: Make a Folder Available Offline
Topic 7C: Create a Send/Receive Group
Topic 7D: Download Messages

Appendix A: Public Folders
Appendix B: Newsgroups

Outlook 2003 Course Outlines:

Level 1 - Fundamentals
Level 2 - Intermediate
Level 3 - Additional Features


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