Microsoft® Office Outlook 2003: Level 1

Training Course Content

Course Objective: Students will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Prerequisites: To ensure your success, each student should have a general knowledge of Microsoft Windows and Microsoft Office concepts. Contact us to discuss if this level is right for you.

Delivery Method: Instructor led, group-paced, hands-on classroom training with activities. Additionally, manuals are provided for each student for after class reference.

Lesson 1: Getting Started with Outlook

Topic 1A: Log On to Outlook
Topic 1B: The Outlook Environment
Topic 1C: Compose and Send a Simple Message
Topic 1D: Open a Message
Topic 1E: Reply to a Message
Topic 1F: Print a Message
Topic 1G: Delete a Message

Lesson 2: Composing Messages

Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Forward a Message

Lesson 3: Managing Mail

Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Create a Folder
Topic 3D: Move Messages to a Folder
Topic 3E: Copy Messages to Folders
Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments

Topic 4A: The Outlook Calendar
Topic 4B: Schedule an Appointment
Topic 4C: Assign a Category to an Appointment
Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings

Topic 5A: Schedule a Meeting
Topic 5B: Reply to a Meeting Request
Topic 5C: Propose a New Meeting Time
Topic 5D: Track Meeting Responses
Topic 5E: Update a Meeting Request
Topic 5F: Cancel a Meeting Request
Topic 5G: Print the Calendar

Lesson 6: Managing Contacts

Topic 6A: Add a Contact
Topic 6B: Sort Contacts
Topic 6C: Find a Contact
Topic 6D: Generate a Map
Topic 6E: Edit a Contact
Topic 6F: Delete a Contact
Topic 6G: Print Contacts

Lesson 7: Managing Tasks

Topic7A: Create a Task
Topic 7B: Edit a Task
Topic 7C: Update a Task

Lesson 8: Using Notes

Topic 8A: Create a Note
Topic 8B: Edit a Note
Topic 8C: Copy a Note

Appendix A: Microsoft Office Specialist Program

Outlook 2003 Course Outlines:

Level 1 - Fundamentals
Level 2 - Intermediate
Level 3 - Additional Features